Incident Reporting Management

Incident Reporting Management

The Incident Reporting Management Module is designed to help your hospital gather and document the "who, what, when, where, and why" of any occurred incidents in one place and track the details through completion. Recognizing and reporting near miss incidents can significantly improve staff safety and enhance an hospital’s safety culture.

Features
Centralized incident recording and documentation.
Incident reporting from mobile devices while away from the desk.
Uploading Photos, Audios, documents directly at the incident site
Real time Incident alert to Quality Manager and Top Management
Instant Incident categorisation as per JCI latest definition (adverse, sentinel, zero harm and near miss)
Automated investigation processes, task assignments and reminders using workflow capabilities.
System based action allocation for stake holder departments involved in particular incident
Risk and meeting agenda tagging
Track effective implementation of CAPA through monitoring process
Benefits
Report, investigate and assess incidents from anywhere using a mobile device
Boost employee engagement with hands-on, mobile incident management
Automatic escalation and email notifications at every step of incident management
Quickly identify root cause analysis and assign corrective and preventative actions
Quality Analysis tool of “Fish bone diagram” is integrated in the Incident reporting module.
Easy tracking of department wise incidents, Severity wise incidents corrective action plans, responsibility assignment, and gap closure timelines
Feature of “Near Miss alert”, helpful in continuous training and deployment

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