Privacy Policy

MedQPro ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our mobile application and services.

Information We Collect

We may collect the following types of information:

• Name and profile information
• Email address and contact details
• Device information
• Location information (if permitted by the user)
• Images or files uploaded through the application
• Usage, crash, and analytics data

How We Use Your Information

Your information may be used for the following purposes:

• Providing and improving our services
• User authentication and login functionality
• Customer support and communication
• App functionality and performance monitoring
• Security, fraud prevention, and abuse detection
• Sending important alerts, updates, and notifications

Permissions Used in the App

Our application may request access to the following permissions:

• Camera – for capturing images and uploading photos
• Storage/Files – for uploading, viewing, or saving files
• Location – for location-based services and functionality
• Internet – for app functionality and server communication
• Notification Permission – for sending important alerts and notifications

Third-Party Services

We may use trusted third-party services such as analytics providers, cloud storage providers, and notification services to improve the app experience. These third-party services may collect and process information according to their own privacy policies.

Google Play Services and Firebase

Our application may use Google Play Services and Firebase services such as Firebase Analytics, Firebase Cloud Messaging (FCM), Crash Reporting, and Performance Monitoring to improve app stability, analytics, notifications, and overall user experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Data Retention Policy

We retain user information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

User data may be retained while the account remains active or as required for operational, legal, regulatory, or security purposes.

Account and Data Deletion

Users may request deletion of their account and associated personal information at any time.

To request account or data deletion, users can:

• Use the account deletion option available inside the app (if available)
• Email us directly at: support@medqpro.com

After receiving a verified deletion request:

• User personal information will be deleted from our active systems within 30 days of receiving the verified deletion request
• Some information may be retained where required for legal, regulatory, fraud prevention, security, or compliance purposes

After deletion, the account and associated personal data may not be recoverable.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, data retention, or your personal information, please contact us:

Email: support@medqpro.com